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1. General discussion of the project
2. Rough cost and timeline estimation of the project
2. Signing preliminary cooperation agreements
4. Creation of technical specification (example) 🔄
5. Clarification of the development cost and timeline
6. Agreement approval and signing 🔄
7. Advance payment of 50% of the total development cost
1. Gathering additional information necessary for project development
2. Developing the beta version of the product
a. Development of the basic architecture
b. UI and UX design
c. Development of functional part
d. Setting up necessary integrations
3. Submission of the beta version and creation of a list of necessary corrections (based on deviations from the technical specification or bugs).
1. Making adjustments
2. Text editing
3. Chatbot’s launch in the first messenger
4. Scaling chatbot to other messengers
5. Submission of the final version of the product
6. Technical support of the product
🤖 A chatbot is a computer program based on artificial intelligence that can interact with users through text or voice, providing quick and relevant responses to their queries.
💬 Chatbots are used in social networks and messengers, mobile applications, websites, and search engines.
Yes, chatbots are easily scalable. After launching a chatbot in one messenger, scaling it to other messengers will take significantly less time.
Definitely. If you are considering developing your own mobile application but are not sure if it's worth investing in, a chatbot is an ideal solution.
Test your hypothesis first with a chatbot with the necessary functionality, and then based on the results make a decision on whether to develop a mobile application.
This will be the perfect application of the Lean management approach.
Why a chatbot is a great MVP of a potential mobile app:
📍 already adapted to all models of devices and operating systems
📍 cheaper and faster development
📍 a possibility to test functionality on real users
📍 no need for additional software downloads
📍 fast analytics
If you already have an implemented customer service or accounting system and want it to interact with a chatbot, it's possible. Most popular services have their own API that allows to do it.
API is so to say "way of communication" between programs, which allows them to easily understand each other transmitting the necessary information.
Advantages of direct integration of the chatbot with the product:
⏱ Efficiency. Information is transmitted directly to or from the system in real time.
🕹 Automaticity. All processes take place without human intervention.
📲 Mobility. It is convenient to interact with the service directly from a smartphone.
⛓ Multichannel. One chatbot can be integrated with several systems simultaneously.
⌛ It depends on the complexity of the functionality, but on average it takes 2-3 weeks.Is it possible to add additional functions to the chatbot after it is launched?Yes, chatbots can be updated and advanced.
Payment for the hosting of the platform on which the chatbot is developed. Also, technical support of the project, which is paid additionally.
🔖 Planned testing of the correctness of the chatbot’s work
🔖 Fixing bugs that may occur during chatbot operation
🔖 Prompt responses to requests
🔖 Monitoring the platform for any changes that may affect the chatbot’s operation
🔖 Monitoring Telegram, Viber, and Facebook messengers for any changes that may affect the chatbot’s operation
🔖 Providing suggestions for making changes that may be necessary due to changes in Telegram, Viber, Facebook
🔖 Providing statistics on agreed metrics
🔖 Carrying out mailings in accordance with the agreed amount per month
🔖 Conducting consultations regarding the project in chat and over calls
To choose the right messenger for a chatbot, you need to analyze the target audience and understand which application they use the most.
It is necessary to consider some key points, such as how often mailings are planned. Since in Telegram those are free, whereas in Viber those are paid if the number exceeds 10,000 messages per month.
Among the most popular messengers are Telegram, Viber, Facebook Messenger, and WhatsApp. If necessary, all of them can be covered to attract a larger audience.